Workflow and Systems Integration:
Workflow and Systems Integration can be provided using FloSuite,
a Business Process & Case Management solution with a global user
base across the Fire and Rescue Service/government, legal and
professional services. FloSuite can be used to automate a wide range
of processes within a Web-based delivery environment and to
integrate these with FireWatch and any other FRS systems.
One of its key benefits is that FloSuite solutions are configured
using graphical tools, offering a far less 'technical' deployment route
than other 'middleware' solutions. Key functions and benefits provided
are:
- Microsoft Visio-based configuration environment providing
drag-and-drop design of processes, integrations, data mapping and
end-user Web forms
- Automation of processes/workflows, e.g. replace paper-based
procedures and isolated spreadsheets with FloSuite solutions, or Web
'front-end' legacy systems
- ‘Clean’ user interface with easy-to-use forms design
- Rapid application integration – with FireWatch and other Fire
and Rescue Service systems
- Rapid integration with external Web Services, such as the
Regional Control Centre Interfaces
- Web deployment – thin client Web browser, flexible online forms,
integration with Microsoft SharePoint, Outlook, Word, Excel
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