FIREWATCH SOFTWARE

Human Resource and Asset Management

FireWatch V7 supports and integrates the management of human resource, operational and administrative functions within the Fire and Rescue Service

FireWatch provides modules that support all aspects of Human Resource and Asset Management within the Fire and Rescue Service.

With the flexibility to purchase selective modules as standalone solutions or as a fully-integrated set, FireWatch enables you to manage the activities of operational and support staff from within a single framework, using competency-based principles.

This in turn ensures that the recruitment, training, assessment and payment of staff are conducted in line with ‘best practice’, and safety and service level requirements are met consistently.

Through ongoing close consultation with UK Fire and Rescue Services, FireWatch will also support data exchange standards, and other forthcoming requirements being driven by regionalisation.


Key Benefits:

Drives operational efficiency improvements

FireWatch improves cross-departmental working and eliminates duplication and data entry errors – delivering significant time and administrative savings

Supports safety & service improvements

FireWatch provides senior staff with a global management view of HRM functions and allows strategic improvements to be made to safety and service delivery across the organisation.

Manages compliance & reporting

FireWatch delivers significant time and cost savings by providing the ability to run pre-configured ODPM reports for each FireWatch Module from a central resource.

FireWatch Modules

Personnel – flexible contract management, rota management, time and attendance, and recruitment

Payments (linked to PDRs) – event recording, drill recording, payment recording, assessment and appraisal more

Salaries – automatic salary calculations based upon employees’ Competency and Role

IPDS &Training Centre Management – manage PDRs, role maps, NVQs, training centre resource allocation and assessment, supports integration with Microsoft Outlook Calendar and emaill

Health & Safety – encrypted medical records, vaccinations, Welfare Visits, NSE Database recording

Fleet & Asset Management – Fire Service-specific vehicle, equipment, building and personal asset management

Workflow & Integration – Web deployment, process automation, application integration

Reporting – customisable templates for easy report production with flexible export options (PDF, Word, Excel, html and text, supports compliance with ODPM requirements

Technology Overview

Built to utilise the Microsoft .NET® platform, FireWatch integrates with Microsoft Outlook® for calendar and SMTP for email, and runs on Windows XP®, Windows Vista® and Windows Server®.

FireWatch Customers

FireWatch is used by many UK Fire and Rescue Services to support, manage and automate core HR, operational and administrative functions. Sample customers include: Royal Berkshire, Avon, Leicestershire, Lincolnshire, North Yorkshire, Norfolk, Dumfries & Galloway, West Sussex, Central Scotland, and Highlands & Islands.

We enjoy close working relationships with our customers by providing first rate customer service and continually striving to support changing requirements through our product enhancement programme. This is driven through our online support site and an active FireWatch user group.

Follow this link to view Royal Berkshire FireWatch Case Study

Professional Services

FireWatch customers have access to a full range of professional services from Infographics, including implementation, training, consultancy and support. We offer 24/7 customer support via the Web, as well as onsite, telephone and email support.


Visit the FireWatch website at www.firewatch.co.uk for more detailed information about FireWatch