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FireWatch provides modules that support all aspects of Human Resource and Asset Management within the Fire and Rescue Service.
With the flexibility to purchase selective modules as standalone solutions or as a fully-integrated set, FireWatch enables you to manage the activities of operational and support staff from within a single framework, using competency-based principles. This in turn ensures that the recruitment, training, assessment and payment of staff are conducted in line with ‘best practice’, and safety and service level requirements are met consistently.
Through ongoing close consultation with UK Fire and Rescue Services, FireWatch will also support data exchange standards, and other forthcoming requirements being driven by regionalisation.
Drives operational efficiency improvements
FireWatch improves cross-departmental working and eliminates duplication and
data entry errors – delivering significant time and administrative savings
Supports safety & service improvements
FireWatch provides senior staff with a global management view of HRM
functions and allows strategic improvements to be made to safety and service
delivery across the organisation.
Manages compliance & reporting
FireWatch delivers significant time and cost savings by providing the
ability to run pre-configured ODPM reports for each FireWatch Module from a
central resource.
Built to utilise the Microsoft .NET® platform, FireWatch integrates with Microsoft Outlook® for calendar and SMTP for email, and runs on Windows XP®, Windows Vista® and Windows Server®.
FireWatch is used by many UK Fire and Rescue Services to support, manage and automate core HR, operational and administrative functions. Sample customers include: Royal Berkshire, Leicestershire, Norfolk, Dumfries & Galloway, West Sussex, Central Scotland, and Highlands & Islands.
We enjoy close working relationships with our customers by providing first rate customer service and continually striving to support changing requirements through our product enhancement programme. This is driven through our online support site and an active FireWatch user group.
Follow this link to view Royal Berkshire FireWatch Case Study
FireWatch customers have access to a full range of professional services from Infographics, including implementation, training, consultancy and support. We offer 24/7 customer support via the Web, as well as onsite, telephone and email support.
To read in more detail about FireWatch Modules, please use the links below or within the left column navigation ,or download the FireWatch Product Brochure (.pdf):