TESTIMONIALS

Customers and Partner Quotations


“FloSuite, working in harmony with the FireWatch product, places Norfolk in a strong position to achieve business efficiencies through the automation of many manual processes and to seamlessly pass data to and from the Regional Control Centre in near ‘real time’.”

Chris Ferris, ICT Manager

Norfolk Fire and Rescue Service



“FireWatch, as one of the Service’s core systems, has facilitated the ongoing improvement in working practices as being an integrated system it allows for the reduction of holding duplicated data within multiple systems, thus reducing information silos within the organisation – with the added bonus that reporting can be done from one system and not have different results!”

“The Service will develop the FireWatch system as an integrated Fire Service Resource Management System, which stores, manages and processes information related to Service Resources. FireWatch will be the only core place to store records on our people, vehicles and equipment.”

Ian Reid, IT Manager

Dumfries Fire and Rescue Service

“Infographics’ FireWatch solution, by enabling improved communications and collaboration, has fused a tighter knit team of those responsible for health and safety, personnel, training, competency management and rota planning. FireWatch has also reduced the time that is taken up with maintaining existing computerised recording systems through the provision of an integrated system for recording of personnel details and the production of associated correspondence.”

Jon Ball, IT Manager

Royal Berkshire Fire and Rescue Service


“Infographics were the first Scottish-based company awarded Microsoft Gold Certified Partner status, in recognition of their track record in providing successful end-to-end solutions based on Microsoft technologies. Enduring relationships with innovators like Infographics, our longest-standing Scottish Partner, are at the very core of Microsoft’s success."

Gordon McKenzie

Microsoft Corporation



"With FireWatch, we have automated manual procedures, our departments no longer work in isolation, duplication of work to enter information into multiple systems has been eliminated, the paper pile is greatly reduced and we can easily pull off all the required ODPM returns on time and with accuracy. FireWatch has also provided us with greater visibility of absence levels by automatically populating the personnel system with the required data when sickness calls are received by the Central Command Mobilisation Unit. Previously, this took six or more weeks to filter through because it had to be manually entered into the system.”

Mark Swanton

West Sussex Fire and Rescue Service

“We carried out an in-depth analysis of the leading legal and business process management solutions and concluded that FloSuite BPM software offered unrivalled flexibility for professionals – and would enable deployment to new practice areas in a shorter development window than it takes to deploy scripting-dependent systems. These were compelling benefits for Tods Murray and ultimately defined the path we chose to follow."

Ian Beck, IT Manager

Tods Murray