Sprint update – latest IG dev team news

Posted on: 11th June 2024

The development of our new AI chatbot is progressing rapidly. It’s now been added to the FireWatch Web client and mobile app (in pre-release versions) enabling users to interact with the solution using plain English. The FireWatch bot can learn and retrieve critical information via voice and text commands, including resource availability and other key data. It also provides intelligent built-in system help, giving users the experience of ‘talking’ with a product expert rather than searching and reading a manual. Well done to the Dev Team for harnessing the latest Microsoft Azure tech to help our clients. This will transform the way users can interact with our software.

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